Shipping policy
EVERVIVE has partnered with reputed logistic partners for our logistic services,to ensure that all our products reach you in the best of conditions with no damages.
We ensure you that we use packaging materials of the best quality,which is sourced from reliable vendors,and ensure thorough testing of package worthiness before using them for shipping and delivery of our products.
Delivery Process
After processing your order,we thoroughly inspect and quality-check each product before packing and handing it over to our trusted logistics partner.They will then deliver the products to you as soon as possible.If there are any issues with delivery,our logistics partner will contact you to resolve them.
Please note that all products,including any free gifts,will be shipped to the address you provided during order placement,along with an invoice.While we strive to ship all products in your order together,this may not always be possible.
Shipping Locations
We ship our products throughout India to most pin codes.You can check if we deliver to your area by entering your pin code on our website's product page or during checkout.
Please note that our delivery areas may change depending on our logistics partners.
Order Tracking
Yes, you can track your order.Once your order is dispatched from our warehouse, you'll receive a confirmation email with the tracking number and courier details.You can also track your order by logging into your account on our website and viewing your order details in the "Your Orders" section.
You can track the status of your package after your order has been dispatched from our warehouse.
Delivery Timeframe
When you place your order,we'll provide an estimated delivery time based on your shipping address.We typically dispatch products within 24 hours and aim to deliver within 2-7 days,depending on your location.However, delivery times may vary due to unforeseen circumstances.
We'll do our best to ensure timely delivery, but we're not liable for delays caused by our logistics partner.
Delivery Timing
Our logistics partner will call you before delivering your order to confirm the delivery time.Please ensure you're available to receive the call.If there are three failed delivery attempts,the product may be returned to our warehouse.
Shipping Charges
Shipping and handling charges may vary based on the product, packaging size, and other factors.These charges will be added to your total bill and displayed during checkout before payment.You'll know the exact shipping charges before completing your order, and there are no additional shipping fees beyond what's shown at checkout.
Delivery Information
If no one is available to receive your delivery,our logistics partner will make two additional attempts.You can also contact our customer service hotline to reschedule delivery, and we'll do our best to accommodate your request.If all three delivery attempts are unsuccessful,the package will be returned to us.
Changes to Shipping and Delivery Policy
We may update our Shipping and Delivery Policy at any time.Changes will be posted on this page and will be effective immediately.We recommend reviewing this page regularly to stay informed about any updates.
Contact Us
If you have questions or concerns, please contact us on +91 7208182082 or email us hey@evervive.in .
